New Feature
Add a background video to your homepage hero
You can now set a looping background video on your homepage — choose from free stock clips or upload your own — and reorder your page sections by dragging them.
Release Notes
What's New
Every new feature, improvement, and fix we ship to Meeko Digital. Updated as we release — bookmark this page or check back any time.
- Bug Fix
Footer now looks the same on every page of your site
Your site's footer — including links, headings, and copyright text — now appears consistently across all pages instead of varying from page to page.
- New Feature
Real-time alerts when your support ticket status changes
You'll now get instant pop-up alerts, sound chimes, and browser notifications whenever your support ticket is updated or resolved.
- Bug Fix
Requests page now shows new requests instantly
Your requests page updates automatically when a new request is submitted, so you no longer need to refresh the page to see it.
- Bug Fix
Replacing multiple images at once now works correctly
When you ask to swap more than one image on a page at the same time, each image now updates correctly instead of only one (or the wrong one) changing.
- Bug Fix
Navigation menu no longer breaks after repeated updates
Your site's navigation menu now stays clean and correct every time your site is republished, with active page highlighting working properly throughout.
- Bug Fix
Mobile text and photo display issues fixed
Words in your site's headline now display correctly on phones, and broken photos no longer show as black blocks.
- Bug Fix
You'll now hear back when a design update is on hold
If your requested change doesn't pass our quality check, you'll get an honest update right away instead of silence.
- Bug Fix
Fixed two issues with Meeko chat support
When Meeko promised to open a request or ticket for you, it now actually does — and resolved issues now correctly close your support ticket automatically.
- Bug Fix
Two fixes: image removal now works, go-live no longer stalls
Asking to remove an image from your site now works correctly, and if your site launch hits a snag you'll see a clear message with a Retry option instead of a spinner that never stops.
- Bug Fix
Adding a section no longer gets stuck mid-update
When you added a new section or edited a page, your site could appear stuck updating for up to 30 minutes — this is now fixed and you'll get a clear status right away.
- Bug Fix
Fixed duplicate or misleading 'Ready for Review' notifications
You'll no longer receive more than one 'Ready for Review' notification for the same update, and it will never show as ready while your site is still being built.
- Bug Fix
Go-live no longer gets stuck spinning forever
A bug that caused your site's go-live process to stall indefinitely with no progress has been fixed — your site will now publish correctly.
- Bug Fix
Chat no longer asks you to buy revisions you already own
After purchasing extra revisions, Meeko now correctly recognises them and lets you use them instead of asking you to buy them again.
- Bug Fix
Chat assistant now actually opens a support ticket when asked
When you asked to speak with someone or open a support ticket, the chat would say it was doing so but never actually did — that's now fixed.
- Improvement
Support tickets now automatically know your website
When you open a support ticket through chat, your website is attached automatically — no need to type it yourself.
- Bug Fix
Editing your homepage tagline or headline now works correctly
When you asked to change text like a hero tagline or banner headline, your words weren't updating — that's now fixed.
- New Feature
Your menu now matches your site's design automatically
Food businesses with the menu add-on now get a fully styled, editable menu that blends seamlessly into their website's look and feel.
- Bug Fix
Menu prices and labels now show in the correct color
Your menu's prices, section labels, and dividers now display in your brand's accent color instead of blending into the background.
- Improvement
Your menu now automatically matches your site's style
Your online menu now inherits your site's fonts, colors, and design so it looks like a natural part of your website.
- Bug Fix
Menu widget no longer appears stranded below your footer
Your site's menu widget now appears in the correct spot on the page instead of floating awkwardly below the footer.
- Bug Fix
Menu widget now matches your site's look and feel
Your menu page now uses your site's own colors, fonts, and style instead of appearing as a mismatched gray block.
- Bug Fix
Content edits now show a progress update right away
When you request a text or page change, you'll now see an immediate confirmation that we're on it — no more silent waiting.
- Bug Fix
Menu item photos now show correctly on your site
Photos you add to individual menu items now appear both in the editor preview and on your live website as soon as you save.
- New Feature
Add photos and style options to your online menu
You can now upload a photo for each menu item and choose how your whole menu looks — Classic list, Photo cards, or Elegant.
- Improvement
Ask Meeko is now a cleaner chat experience
Your Ask Meeko chat is now focused purely on conversation, and your performance report has a new Refresh button so you can pull the latest data on demand.
- Bug Fix
Swapped images now show correctly in preview
When you swap a photo on your site, it now appears correctly in the preview before you approve and publish it.
- Bug Fix
Meeko now follows through when it promises to loop someone in
When Meeko says a teammate is on it, you'll now get both a chat message and an email as soon as your request is resolved or replied to.
- Bug Fix
Support ticket status now saves correctly after you submit
When you opened a support ticket, the confirmation appeared in chat but your ticket wasn't actually tracked, so follow-ups and status updates were silently lost.
- New Feature
Track your support ticket status in the portal
You can now see the live status of your open support request — on your dashboard, on a new Help & Support page, and in the mobile app.
- New Feature
Your support team can now reply directly from email
When your support team replies to a ticket email, their response appears instantly in your Meeko chat so you never have to check a separate inbox.
- New Feature
Talk to a real person directly from the chat
You can now ask to speak with a human at any point in the chat, and you'll get a tracked support ticket with a reference number and a clear response time commitment.
- Bug Fix
Your project can no longer get permanently stuck
Several issues that could leave your website project frozen mid-build — with no progress and no alert — have been fixed.
- New Feature
View your billing details in the mobile app
You can now see your plan, setup fee, add-ons, and past invoices directly in the mobile app — tap a receipt to open it instantly.
- Improvement
Mobile app loads your content faster on startup
Your app now shows your last-loaded dashboard, requests, and messages instantly when you open it, even before your connection kicks in.
- New Feature
Browse and upload files from your phone
You can now view, manage, and upload files to your website directly from the Meeko mobile app.
- New Feature
Messages inbox and blog management now in the mobile app
You can now read and reply to visitor messages and review or approve blog posts directly from your mobile app.
- New Feature
Manage your bookings from the mobile app
You can now view upcoming and past bookings, confirm or decline requests, and add your schedule to your phone's calendar — all from the mobile app.
- New Feature
Reports now available in the mobile app
You can now view your website traffic and search performance — including your top search queries — directly from the Meeko mobile app.
- New Feature
Get instant push notifications for new visitor messages
Your phone will now alert you the moment a visitor sends a message through your website, so you can respond faster.
- New Feature
Manage your profile and settings in the mobile app
You can now view and edit your profile, set notification preferences, enable biometric login, and sign out directly from the mobile app.
- New Feature
Take action right inside your chat
You can now pay invoices, review designs, track requests, and more without leaving the chat in your mobile app.
- New Feature
Manage your website requests from the mobile app
You can now view, approve, revise, or cancel website change requests — and see your dashboard summary — directly from your phone.
- New Feature
Chat with Meeko is now available in the mobile app
You can now message Meeko directly from the mobile app, with full chat history, image attachments, and quick-action buttons.
- Bug Fix
Adding a page no longer wipes your logo or recent edits
When you added a new page to your site, any image swaps or logo changes you'd made were being lost — this is now fixed.
- Bug Fix
Fixed broken images and incorrect navigation menus
Your site's navigation links and images now stay accurate and load correctly, even after updates are made to your pages.
- Bug Fix
Chat no longer gets stuck after a failed approval
When an approval didn't go through, the chat could falsely show it succeeded — now it correctly catches the error and lets you try again.
- Bug Fix
Three fixes: revision replies, extra pages, and stuck image swaps
Your revision requests, extra page add-ons, and image-swap jobs now all behave correctly instead of silently stalling or miscounting.
- Bug Fix
Replies from your Messages inbox now reach customers
Replies you sent from the Messages section were silently filtered into recipients' spam folders — they will now arrive in the inbox as expected.
- Improvement
Cleaner layout for add-ons on pricing and portal pages
The add-ons section now shows a more organised layout, with Marketing Toolkit displaying its four included features clearly so you know exactly what you're getting.
- Bug Fix
Promo banner now appears in the right place on your site
A promotional section was incorrectly appearing in the middle of your testimonial cards — it now shows up in the correct spot at the bottom of your page.
- New Feature
Update your profile photo, name, and phone number
You can now edit your name, phone number, and profile photo directly from your account settings in the customer portal.
- Bug Fix
Contact form messages now forwarded to your email again
When a visitor submits your contact form, you'll receive a full copy in your email inbox so you can reply directly to them.
- Improvement
Clearer guidance on connecting your Google Business Profile
You now get step-by-step guidance on how your website and Google Business Profile work together and what you need to do to link them.
- Bug Fix
Google Business Profile removed from all plans
Google Business Profile is no longer listed as part of any Meeko plan, so what you see on the pricing and SEO pages now accurately reflects what's included.
- New Feature
See how your site ranks on Google in your report
Your Report hub now shows a Search Performance card with click and impression trends, your top search queries, and where you rank on Google.
- Bug Fix
Cancelled or declined edits no longer bleed into your live site
If you declined or cancelled a requested change, parts of it could accidentally appear on your website — that's now fixed.
- Bug Fix
Attachments larger than 1 MB now upload correctly
You can now attach files up to 20 MB to support tickets — previously, anything over 1 MB would silently fail to send.
- Bug Fix
Meeko chat gives you more accurate, honest answers
Meeko no longer asks for things you've already provided, shows premature confirmations, or ignores your approval — it now responds to what's actually happening with your project.
- Improvement
Booking add-ons now grouped on the pricing page
Your pricing page now shows all scheduling upgrade options together in one card, making it easier to compare and choose the right plan for you.
- New Feature
Visitor messages now go to your Meeko inbox, not your email
Contact form submissions and booking requests are stored in your Meeko portal inbox, and you get a brief notification email with a link to read them there.
- Bug Fix
Replacing a photo now swaps the right image in the right spot
When you ask to replace a specific photo on your site, the correct image is now updated in exactly the right place every time.
- Bug Fix
Contact form now sends your visitors' full details
A bug was causing contact form submissions to arrive completely blank — your visitors' names, emails, and messages are now delivered correctly.
- Bug Fix
Contact form messages now always reach the right inbox
A setup error could send your visitors' enquiries to the wrong website's inbox — this is now fixed and your messages go only to you.
- Bug Fix
Your chosen logo now appears correctly on your website
If you selected a logo from our gallery, your website was showing a text name instead — this is now fixed and your logo will display properly.
- Bug Fix
Marketing toolkit link now appears in your sidebar
If you purchased the Marketing Toolkit add-on, the link in your portal sidebar will now correctly appear after your purchase.
- Bug Fix
Large logo, hero, and team images now upload reliably
Images over 1 MB (logos, hero photos, team pictures) were silently failing to upload in your website builder — this is now fixed, and you can upload files up to 4 MB.
- Bug Fix
Image swap requests no longer get stuck or declined
When you requested a revision to a previously submitted image change, your request was incorrectly declined instead of being processed — this is now fixed.
- Bug Fix
Fixed three issues in your Marketing tools
Slideshow image uploads, marketing add-on activation, and widget settings now all save and display correctly in your portal.
- Improvement
Booking options are now easier to browse and choose
Appointment booking, online booking, and table reservations are now grouped together so you can easily compare and pick the one that fits your business.
- Bug Fix
Promo banner now appears above the footer
A promotional banner on your site was incorrectly showing up below the footer instead of above it — this is now fixed.
- New Feature
Ask Meeko to update your marketing widgets in chat
You can now tell Meeko in chat to add or change marketing banners, tickers, and other widgets, and it will apply the updates to your site instantly.
- Bug Fix
Mockups no longer show a previous client's contact details
Fresh website mockups now correctly leave out any contact email, phone, and location from a prior project so only your details appear.
- New Feature
New Marketing Toolkit editor in your portal
You can now manage your announcement bar, ticker, slideshow, and promo section directly from your portal, with changes going live on your site automatically.
- New Feature
Marketing Toolkit add-on now available
You can now add the Marketing Toolkit to your plan, which unlocks a new Marketing section in your portal.
- Bug Fix
Fixed two bugs with cancelling and previewing website edits
Cancelling an in-progress edit now works reliably every time, and when you request a revision, your preview will always show the latest version.
- Bug Fix
Revised site preview now always shows the latest version
When you requested an edit, the preview link was showing the old version of your site instead of the updated one — this is now fixed.
- Bug Fix
Chat no longer gets permanently stuck after a slow response
If our chat assistant took too long to respond, your conversation could freeze with no reply and no way to recover — this is now fixed.
- Bug Fix
Chat no longer gets stuck after a message error
If a previous message in your chat caused an error, all later messages — even simple ones — would fail with 'I hit a snag'; that is now fixed.
- Bug Fix
Fixed three chat and site-builder glitches
Meeko no longer crashes mid-conversation, your site builder no longer flickers every few seconds, and the approval button now works correctly.
- Bug Fix
Chat no longer freezes when something goes wrong
If an error occurs while you're chatting with Meeko, you'll now see a clear message instead of the chat box locking up.
- Bug Fix
Broken month navigation arrows removed from booking calendar
The previous and next arrows on your booking calendar no longer appear broken — they've been removed since they were never functional.
- Improvement
Payment screen is cleaner and easier to read
Your payment page has been tidied up so the layout is clearer and easier to use.
- Bug Fix
Fixed two issues with add-on purchases and booking calendars
Purchasing an add-on no longer fails at checkout, and your booking widget now displays correctly after your site is updated.
- Bug Fix
Requesting an image change no longer gets stuck
If you asked us to replace or generate a new image on your site, your request can now be completed without blocking all future changes.
- Bug Fix
"Delete account" now works correctly
The button to permanently delete your account was always failing with an error — this is now fixed and works as expected.
- Bug Fix
Preview links in emails now open without an error
The preview link sent to your email now loads your site preview correctly instead of showing an access error.
- Bug Fix
Regenerating mockups now fetches fresh photos
When you asked for new mockups because you didn't like the images, you were getting the same photos back — that's now fixed.
- Bug Fix
Regenerated mockups now show fresh, relevant photos
When you regenerate your website mockup, you'll now see new location- and culture-matched photos instead of the same generic images as before.
- Bug Fix
Mockup photos now reflect your location and culture
Your website mockups will now show images that match your region and local culture, not generic stock photos from the wrong part of the world.
- New Feature
Copy your inbox address with one click in Messages
You can now copy your branded inbox address instantly using the new copy button in the Messages toolbar.
- New Feature
Add-ons store now shows what you already own
Your add-ons page now has a dedicated 'Active add-ons' section so you can see exactly what's included in your plan alongside options to add more.
- Bug Fix
Several logo design issues fixed
Your logo gallery now shows the correct count upfront, regenerating logos works reliably again, and your custom logo fits properly on mobile.
- Bug Fix
Chat replies are no longer lost after a slow or dropped connection
If your chat message took too long to send, you'll now see Meeko's reply automatically instead of getting an error.
- Bug Fix
Chat replies no longer fail or require a page refresh
When our assistant took a little longer to respond, your chat would show an error and only display the reply after refreshing — that's now fixed.
- Bug Fix
Login screen no longer gets stuck with no error message
If something unexpected happened during sign-in, the button would freeze with no explanation — now you'll always see a clear message so you know what to do next.
- Bug Fix
Analytics dashboard no longer shows an error state
Your website's analytics block was showing an error instead of your visitor data — this is now fixed and your stats will load correctly.
- New Feature
Search performance stats now appear in your report
Your monthly report now shows clicks, impressions, average position, and top search queries pulled directly from Google Search Console.
- Bug Fix
Meeko no longer gives wrong advice about connecting Google
Meeko used to incorrectly tell you to connect your own Google account — it now correctly explains that we handle Google on your behalf.
- Bug Fix
Bug report emails now receive a confirmation reply
When you emailed in a bug report, our system crashed silently and you never got an acknowledgement — this is now fixed.